We want you to be completely happy with your purchase. Please return any unworn, unwashed or defective merchandise within 30 days. Unfortunately, we can’t offer you a refund if 30 days have gone by since your purchase. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.
Refunds: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 business days of 1CC receiving your return.
Shipping: To return your product, you should mail your product to: One Custom City, PO Box 32964, Detroit, MI 48232. You will be responsible for paying for your own shipping costs for returning your item unless the product is defective or wrong. Shipping costs are non-refundable. If you receive a refund, the original cost of shipping will be deducted from your refund. 1CC is not responsible for any lost returns. We recommend that you use a shipping method with proof of delivery or tracking.